Reference: CPT002803-Amy-L-1
An exciting opportunity in Tourism to use your ten plus years experience dealing with clients and being the front face of their highly successful company at the
Tourism experience highly advantageous and it is essential to be bilingual in English and Afrikaans with your own transport and be able to work shifts over weekends. Fabulous opportunity for a stable long term career.
Duties & Responsibilities
REQUIREMENTS
- Matric, Relevant tourism qualification advantageous
- Bilingual in English and Afrikaans essential
- Own transport essential
- Minimum ten years’ experience in a customer facing and administrative role
- Computer Literate
- Excellent communication and written skills, bilingual in English & Afrikaans
- Must be exceptionally well groomed and presented at all times to be the front face of the company
- Ability to multitask well
DUTIES
- Liaise with clients on various social media platforms, Whatsapp, email, website, answering all enquiries timeously and professionally with excellent grammatical skills
- Answer incoming calls professionally
- Dealing face to face with incoming clients daily
- Managing enquiries and solving any problems professionally that could occur
- Manage reservations ensuring they are updated regularly on the in-house system
- Ensure checklists are completed and clients are guided on all safety checks before their excursions
- Update schedules from reservations
- Ensure clients needs are met timeously
- Ensure payments are completed
- Manage all relevant documentation for bookings
- Complete administration required within the department
- Manage spreadsheets required
- Work with the team in order for a successful outcome to be experienced by all customers
- Manage filing and administration
Salary: R dependent on experience
Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
Package & Remuneration
plus Dependent on experience
Source: https://www.pnet.co.za/viewlets/apply/job-apply-form-viewlet/authentication?listingId=3635747&isMobile=false&buttonPos=Top_Button&locale=en_ZA&rltr=&source=listing