Introduction
The incumbent will report to the Director: Fund Administration Services. Provide inputs in the development of pension policies. Maintain pensions master data. Compile reconciliation of pension changes. Maintain proper record management of pension files. Manage the pensioner payroll department and ensure that monthly pension payments are made accurately and on date of payment. Establish and maintain relations with stakeholders.
Duties & Responsibilities
To deliver multiple payrolls to approximately 50,000 pension fund members each month with management responsibility for multi-disciplinary teams at the Belville office.
Manage pensioner payroll, ad hoc payments, and the associated financial control in order to provide a pension scheme payroll administration service in respect of the funds administered by the pensions department, in line with stakeholder and client SLA’s.
Additionally, develop relationships with their internal and external clients, and fund employers, in respect of the specific areas of responsibility, on behalf of the administration business.
Key accountabilities:
- Overall accountability for the management of payroll ensuring members receive their pension on time and in line with client/ scheme specifications. This encompasses managing pension payroll for various funds.
- To assist the Portfolio Manager: Pensioner Payroll to ensure the smooth delivery of core pension administration services, always seeking to review and develop the way the business operates in order to improve performance, efficiency, quality and overall service delivery.
- To ensure that the administration business complies with relevant regulations and legislation specifically relating to data and payroll management, including compliance with the requirements of the FSCA.
- Continuous Improvement: undertake key projects including the review and improvement of current processes ensuring they are fit for future use. This will include system and IT recommendations and implementation.
- Work closely with other members of the management team to ensure all payroll related tasks are accounted for and actioned by the payroll team.
- To manage new client on boarding from a payroll perspective throughout the Administration Business.
- To ensure that the payroll administration team is managed effectively. Supervise and motivate staff on a day-to-day basis, including making sure that their appraisal process is undertaken so that staff are appropriately trained and have personal development plans designed to support a high-performance culture and personal career success.
- To deal with adjudicator, complaints, ombudsman cases and ad hoc queries as appropriate.
- To support service provision across the administration business as appropriate and undertaking other duties commensurate with the post, including preparing and presenting reports, attending, and assisting at meetings.
Desired Experience & Qualification
- Matriculation with subjects’ accountancy or mathematics and/or equivalent qualification.
- Three-year tertiary qualification in Financial Accounting/Internal Auditing/Auditing/Cost and Management Accounting/Financial Management/Financial Information System.
- 5-9 years’ experience on Senior management level in a Pension payroll and administration environment.
- MS Office: Word, Excel & Outlook on an intermediate level.
- Applicable and proven legislative/industry knowledge required.
The Successful Candidate will have:
- Substantial experience in a Pensioner Payroll Management role;
- Experience of managing staff in multi-disciplinary teams within an organisation, and of working in a pressurised environment;
- Demonstrable ability to manage and monitor performance effectively, setting clear business and personal objectives for the review of individual and service level performance;
- Proven ability to work effectively on own initiative as well as being an effective manager, promoting positive behavior and attitudes, developing, and maintaining good working relationship within the team and the service as a whole;
- Excellent working knowledge of legislation, regulation, conditions, software, systems, and processes relevant to pension payroll and pension administration;
- The ability to communicate effectively at all levels, including the ability to communicate complex issues, possessing excellent communication skills; and
- Able to establish and develop client relationships quickly, promoting partnership working;
- The ability to develop plans over the medium to long term, think strategically and anticipate risks, opportunities, and obstacles.
SKILLS REQUIRED:
- Attention to detail and high level of accuracy.
- Ability to work under pressure.
- Self-starter and excellent organizing skills.
- Committed and reliable with integrity.
- Good verbal and written communication skills in both English & Afrikaans.
- Professional telephone etiquette and client liaison.
Package & Remuneration
Negotiable – based on qualification & years of experience.
Compulsory membership of:
- Verso Umbrella Retirement Provident Fund,
- Employer’s risk benefit schemes, and
- Discovery Health medical scheme (unless a member of spouse’s medical aid).
Source: https://www.pnet.co.za/jobs–Assistant-Director-Pensioner-Payroll-Bellville-VERSO-FINANCIAL-SERVICES-PTY-LTD–3635315-inline.html?rltr=2_2_25_seorl_m_0_0_0_0_0_0