Duties & Responsibilities
Leading Travel Business is looking for an experienced Leisure Travel Consultant to be based in-house at one of their corporate clients in Centurion.
The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service. The incumbent of this role must specialise in leisure travel with specialist knowledge of the products offered, relevant fares and deals in place. The incumbent must be very client centric and focus on superior service delivery.
Qualifications and Requirements:
Matric & Travel Diploma
Minimum 4-5 years’ experience as a Leisure Travel Consultant
Experience in rewards travel programmes
Amadeus GDS experience
Responsibilities:
- Reservations, Fares, Issuing and Reissuing Tickets
- Full understanding and ability to facilitate bookings via an Online Booking system and portal
- Ability to fulfil package bookings through tour operators and ability to self- package deals
- Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc
- Accurately complete all reissues
- Ability to quote preferred agreement deals and full understanding of the conditions of these deals and eligibility
- Ability to accurately conclude multi-sector/round the world reservations
- Ability to complete all refunds accurately
- Ensure preferred agreement deals are understood & applies
- Ability to provide navigational and technical support on our online portal, Travelit
- Provide troubleshooting to all online users where required
- Full understanding of the SOP procedures, in line with ISO & Company Compliance
- Full understanding of all ISO compliance requirements
- Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings
- No tickets to be on the un-invoiced ticket list
- Ability to identify other opportunities for additional income and savings to client, when quoting.
- All vouchers correctly issued and emailed to the client and supplier
- Cost conscious mindset for business and client
Source: https://www.pnet.co.za/jobs–Leisure-Travel-In-house-Consultant-Centurion-Centurion-SDP-Absolute-services–3629655-inline.html?suid=4b28f528-e6ff-40fb-a8f4-2ebc489a298c&rltr=2_2_3_rechomep_a_0_0_0&similarListingUUID=9fa5be08-a574-43b4-82a0-65e241e1c1c2